> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://321goproject.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Scheduling A Call # Scheduling A Call With A Specialist

# Scheduling A Call With A Specialist 


Building out your website can get tricky at times. We get it.  This is how we help you. 

**1.  Send us a screencast of your issues**
We recommend [Screencastify](https://www.screencastify.com/) or [Loom](https://www.loom.com/)  (They are both free) . Simply record your video and send us the link using the chatbox. 


|| If you can't do this please use a bullet point list such as:_
I am having some trouble with my site can you help me with 
* Changing my logo?
* Adding a new coach to the coaches page?
* Updating my phone number ?

**2. Send that message to us using the Chatbox**
Send us the link to your screenchast video or your bullet point list. 
![](https://storage.crisp.chat/users/helpdesk/website/4f6ba6d03770c40/chatboxgif_8vu77y.gif)


**3. You'll receive a link to do a call with a Specialist for your isssue.**





|   **Why do we ask for a list ? We have several specialists on our team and want to make sure to put you on a call with the person who can help you. We also use those lists to make sure we cover every issue you have and don't miss anything. **